For more than a week, I encountered difficulties entering my blog through my wordpress app. It was frustrating, not being able to update or comment on current issues like predatory publishing. I got so far as starting a new blog under a slightly new name. But through numerous Emails the WordPress staff found a way to fix the problem; for free, like the whole service itself.
So let me say a BIG THANK YOU!
I know one cannot expect support like this for granted these days!